Hello, I’m Anne Mortimer, CEO of the Northside Group.
I would personally like to thank our patients, employees and doctors for their support during the global COVID-19 pandemic. It certainly has been a very tough year and I understand the added strain for those experiencing mental health issues.
Northside Group is completely committed to providing patients with the best possible care and experience throughout their journey. I am extremely proud of our teams for the diligent and compassionate way they have responded during the crisis, delivering consistent high-quality patient care while strengthening our culture of ‘people caring for people’.
We have implemented a comprehensive pandemic management plan to ensure the safety and wellbeing of everybody on-site. We have developed robust infection prevention and control protocols, which we are constantly reviewing according to new advice from the state and federal health authorities.
Some of our strategies to keep you safe include:
- Strict screening and temperature checking procedures
- Requirements for the use of PPE (including masks)
- Education and training for all our staff
- Hand hygiene and cleaning policies
- Visitor restrictions
- Social distancing measures
Thank you once again for your ongoing support, as we navigate this situation together.